Effective Date: August 20, 2026

At Kenias Pets, we aim to provide a seamless and secure checkout experience for all our customers. This Payment Policy outlines our accepted payment methods, billing practices, and transaction security procedures in compliance with Google Merchant Center requirements.

1. Accepted Payment Methods

We accept all major credit cards and secure digital payment methods:

• Credit/Debit Cards: Visa, MasterCard, American Express, Discover

• Digital Wallets: Apple Pay, Google Pay, Shop Pay

• Express Checkout: PayPal

Note: We do not accept cash on delivery (COD), bank transfers, personal checks, money orders, or layaway plans.

2. Payment Processing & Billing

• Currency: All prices on https://keniaspets.shop are listed and billed in US Dollars ($ USD).

• Immediate Settlement: Your payment method is authorized and charged immediately upon placing an order at checkout. Orders will not be processed or dispatched until payment is verified and completed.

• Taxes: Applicable sales taxes are calculated automatically at checkout based on your shipping location and displayed before final payment confirmation.

3. Payment Security & SSL Encryption

• 256-Bit SSL Encryption: Our entire site uses HTTPS / Secure Sockets Layer (SSL) technology to protect your personal and financial information during transmission.

• PCI-DSS Compliance: We use industry-standard PCI-DSS compliant payment gateways (e.g., Stripe, Shopify Payments, PayPal).

• Data Storage: Kenias Pets never collects, stores, views, or processes your full credit card details on our servers. Payment details are passed directly to our encrypted payment processor.

4. Order Verification & Fraud Prevention

To protect our customers from unauthorized transactions, all orders undergo security screening:

• If an order flags suspicion of potential fraud or contains conflicting billing and shipping data, we reserve the right to request additional verification or cancel the transaction.

• If your payment is declined, verify your billing address and card details, or contact your issuing bank for authorization.

5. Order Cancellations

If you wish to cancel an order after payment, please contact us immediately at info@keniaspets.shop. Once an order enters our fulfillment or shipping pipeline, it cannot be canceled; you must follow our Return and Refund Policy once the package arrives.

6. Contact Us

For any questions or payment-related inquiries, please reach out to our team:

• Store Name: Kenias Pets

• Website: https://keniaspets.shop

• Physical Address: 900 E 25th St, Hialeah, FL 33013, United States

• Support Email: info@keniaspets.shop

• Phone Number: +1 (786) 444-0789